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Senior Executive - Building Management

Posted on:  21-Jul-2022
Job Req ID:  1435
Division:  Ancillary & Support Services (ANSS)
Department:  Building Management (40000902)

The Senior Executive – Building Management will work closely together with the Operation and Student Relations. They will need to support his/her peers offering advice, and guidance on a variety of issues depending on situation and to assist with problems that may arise during emergencies. To ensure that students residing under Taylor’s Hostel Management are provided with the required level of support and services provided by THM. The incumbent will ensure that students live in well maintained residence, building and units.



  • To report directly to the Head of Facility Management
  • To work closely with the maintenance team on room readiness, maintenance, security and housekeeping matters.
  • To assist and monitor the cleaning schedule closely and liaise with outsourced cleaners on all cleaning matters.
  • To work closely with the maintenance team to ensure all furniture and fittings are fitted into the new units accordingly and well maintained in the existing units.
  • To assist in ensuring that the security guards on duty to carry out their work efficiently. To obtain security level reports from the housemasters and security guards of all the residences.
  • To ensure all check in and out procedure are followed accordingly. To conduct spot checks from time to time to the occupied and unoccupied units to ensure that all units are properly maintained.
  • To assist in monitoring progress on special projects for refurbishing, upgrading or major repairing works
  • To organize regular meetings and discussions with the housemasters, maintenance team of the residences and Head of Facility Management
  • To ensure that all the Accommodation procedures are adhered to.
  • To assist in the dealing with hostel residents.
  • To prepare monthly reports on maintenance, security and cleaning services to Head of Facility Management
  • To ensure all SOPS in Health and Safety are followed closely by security guards
  • To ensure that all the maintenance request are to be responded within the SLA.
  • Any other duties as may be required by the Head of Facility Management


Diploma / Degree in any discipline


At least two (2) years of related working experience, preferably in higher educational environment



  • Good knowledge and skills in using computer software applications
  • Good knowledge in policies and procedures affecting assigned work
  • Good knowledge in education industry
  • Ability to plan and organize workload to comply with deadlines
  • Ability to prioritize multiple projects with skills in organizing resources and establishing priorities
  • Strong interpersonal and communication skills with ability to establish effective business relationships with external organizations
  • Possess initiative and creativity in dealing with work related problems
  • Possess a good command of English and Bahasa Malaysia



  • Creative thinking & innovation – knows when a new approach may be required
  • Communicating effectively – discusses and presents ideas logically, clearly using facts and appropriate supporting materials
  • Teamwork & collaboration – works harmoniously as a member of a team, sharing knowledge, and information and keeps team members informed and updated about the work of the group
  • Results orientation – Takes personal ownership and completes own work according to established standards in an accurate and timely manner

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