A. JOB PURPOSE

The Manager, People & Culture reports to the Principal and is responsible for executing human resource strategies, goals and action plans for the Company. He/she will also lead and manage the Human Resource Department in providing relevant support services to business units and support departments of the Company to meet organizational goals and objectives.

Manager – P&C will coordinate and synchronize with other TIS schools on TIS People & Culture strategies, plan, policies, processes and implementation for TIS schools. He/she also works with the Taylor’s Schools (TS) P&C and Group P&C in carrying out the duties and support Taylor’s Schools P&C functions where necessary. 

B. Key Responsibilities

Manpower and Staffing

●      Coordinate manpower planning with line managers to ensure proper utilization of human resources aimed at achieving organizational effectiveness.

●      Responsible for recruitment of qualified and competent personnel to meet the organisation’s business goals and objectives.

●      Ensure proper and timely recruitment of qualified and competent staff to fulfill current and projected manpower needs of the organization.

●      Ensure efficient administration in the department in relation to staff recruitment, employment, staff movement in compliance with the Company’s policies and procedures.

●      Collaborate with the HOD/HOS to organize new staff induction program

●      Ensure proper handling of documentation involving the Ministry, statutory bodies and government departments relating to employment, permits and staff remuneration in accordance with statutory and legislative requirements

Compensation & Benefits

●      Ensure proper administration of monthly payroll and maintenance of the human resource information system (HRIS) so that relevant information is provided to support the planning and organization of new initiatives of the Company.

●      Ensure effective management of staff leave and health plan

●      Review and recommend improvements and enhancements to employment policies, practices and staff compensation and benefits (e.g. salary review exercise) to ensure that such policies and practices remain competitive to retain and attract qualified and competent staff.

●      Preparation of annual staff budget

●      Review the monthly payroll reports from Group P&C to ensure the accuracy of data

●      Reclassify the monthly payroll reports for accounting purposes if necessary

Performance Management

●      Ensure proper implementation of staff performance management systems and appraisal process in order to facilitate development programmes on improving staff productivity, staff training, career progression and yearly increment and bonus.

Professional Development

●      Conduct corporate training needs analysis, formulate staff development plans and organize development programmes and activities for non-academic staff which aimed at upgrading competencies of staff and developing staff potential for performance improvement and succession planning to support business plans and organizational development initiatives.

●      Analyse and review training activities or programmes and provide relevant reports to the Management for further planning.

IR/ER

●      Deal with employee relations, in particular staff discipline and grievances, to support the organisation’s philosophy and culture of striving for excellence.

●      Provide guidance and advice to line managers on industrial relations matters.

Working in collaboration with Taylor’s P&C / Group HR

●      Collate and disseminate policies/projects from TS P&C/ Group P&C to the institution.

●      Provide information and submissions of reports to TS P&C/ Group P&C as and when required.

Others

●      Strategic planning in human resource development and organizational development initiatives in the Company.

●      Provide advisory services and training on human resource management or related areas to line managers and staff where necessary

●      Any other duties as assigned from time to time.

C. Job Specification

MINIMUM ACADEMIC/PROFESSIONAL QUALIFICATION

Degree with major course work in human resources management, business or a related field (Experience and education may be substituted for one another)

RELATED EXPERIENCE

10 years of working experience in Human Resources management / administration with at least 5 years in a management capacity in the education industry or any large corporation, MNCs or international school settings are preferred.

COMPETENCIES (KNOWLEDGE, SKILLS & ABILITIES)

Organizational Awareness

●      Knowledge of the Vision, Mission and Core Values of the Company

●      Knowledge of the programmes & services provided by the institution(s)

HR Expertise

●      Knowledge of and exposure to the principles and practices of human resources management

●      Understands Labour Legislations – particularly pertinent and relevant clauses in the  Employment Act 1955, Industrial Relations Act 1967, EPF Act, SOCSO Act, HRDF Act and Income Tax Act.

ICT Skills

●      Experience using SAP SuccessFactors is an added advantage

●      Ability to use Microsoft Office Applications at an advanced level

Others

●      Strong leadership skills including managing talent of team

●      Strategic thinker with business consultative approach

●      Strong analytical skills with attention to detail, metrics and trends

●      Effective presentation and communication skills. Proficient command of the English Language and Bahasa Malaysia is crucial.

●      Ability to communicate well with all levels of staff.  

COMPETENCIES (BEHAVIOURAL)

●      Ability to maintain confidentiality of information

●      People-oriented, sensitive to and respect others

●      A team player