JOB PURPOSE
To take an active role in supporting the activities of the counselling service which supports students with a range of emotional and psychological difficulties. In addition to promoting personal development and academic progress the Counselling will work to help sustain students in continuing with their studies.
The counsellor will work closely with other colleagues that make up the counselling team staff. The Counsellor will report to the Manager, Centre for Counselling Services (CCS).

AREAS OF RESPONSIBILITES
• To deliver hands on student counselling through individual and group sessions
• To contribute and support the development of the counselling, special needs and mental health services in line with  the department’s current policies and procedures
• To undertake psychological assessments for students who have special needs, mental health problems etc
• Provide a safe and professional service in accordance with Lembaga Kaunselor’s code of ethics
• To coordinate the administrative tasks of the Centre – client’s assignment and management of general enquiries
• To contribute in mental health awareness related activity and promotion for student and campus community at large
• To participate and represent CCS in student consultative meetings, partnership meetings with other stakeholders as and when required
• To assist with primary investigations and assessments during mental health crisis, medical emergencies etc
• To support and participate in the planning and implementation of activities and events organized by CCS
• To deliver and facilitate workshops and talks on specific topic areas
• To be able to work beyond office hours when required.
• Any other responsibilities that may be assigned to you from time to time

JOB SPECIFICATIONS MINIMUM ACADEMIC/PROFESSIONAL QUALIFICATION
Preferably possess a Master’s degree in counselling/guidance or counselling psychology
and accredited membership of a recognized professional body, eg, Lembaga Kaunselor

RELATED EXPERIENCE
• At least 2 years of related working experience in a counselling role
• Experience of individual counselling, preferably from within a higher education institution

COMPETENCIES (KNOWLEDGE, SKILLS & ABILITIES)
• Good interpersonal and communication skills with ability to relate with others from the wider campus community
• Adhere to confidentiality, sensitiveness and discretion when handling student problems.
• Adhere to the counsellor’s professional code of ethics (Lembaga Kaunselor)
• Knowledge of the use of a recognized counselling approach, including process and techniques
• The ability to relate and work well with clients on a variety of issues including but not limited to grief and loss, relationship issues, exam stress procrastination, low self-worth etc.
• Good grasp of counselling skills, i.e listening, attending, client change etc.
• Excellent communication skills: Oral and written
• Conversant with the following software: Word, Excel, PowerPoint

COMPETENCIES (BEHAVIORAL)
• Ability to work independently and manage their own caseload
• Patient, warm and empathetic
• Good time management
• Self-motivated
• Diligent and conscientious with their work
• Confident, flexible team member, emotionally resilient, not afraid of challenges