To take an active role in supporting the activities of the counselling service which supports students with a range of emotional and psychological difficulties. In addition to promoting personal development and academic progress, the counselling service will also work to help sustain students in supporting their academic journey. This position requires the candidate to have the passion for working and guiding the young adults of this current generation.The counsellor will work closely with other colleagues that make up the counselling team staff and will report to the Assistant Manager, Centre for Counselling Services (CCS).

AREAS OF RESPONSIBILITES
• To contribute and support overall development of the counselling, special needs and mental health services based on department’s current policies and procedures.
• To deliver hands on student counselling through individual and group sessions.
• To facilitate and involve in the function of special needs support.
• To undertake psychological assessments for students who have special needs, mental health problems etc.
• To provide a safe and professional service in accordance with Malaysia Board of Counsellor’s code of ethics.
• To contribute to mental health awareness related activity and promotion for student and campus community at large.
• To update timely on the clients’ records, statistics and other administrative duties.
• To assist with primary investigations and assessments during mental health emergencies etc.
• To deliver and facilitate workshops and talks on specific topic areas.
• To participate in student consultative meetings, partnership meetings with other stakeholders as and when required.
• To support and participate in the planning and implementation of activities and events organized by CCS.
• Any other responsibilities that may be assigned to you from time to time.

JOB SPECIFICATIONS
MINIMUM ACADEMIC/PROFESSIONAL QUALIFICATION
• Possess a master’s degree in counselling or counselling psychology from a accredited institution
• A licensed counsellor under the Malaysia Board of Counsellors

RELATED EXPERIENCE
• At least 2 years of related working experience in a counselling role preferably within a higher education institution or other relevant educational setting.

COMPETENCIES (KNOWLEDGE, SKILLS & ABILITIES)
• Possess adequate and relevant knowledge of supporting individuals with special needs.
• Possess positive interpersonal and communication skills with ability to relate with others from the wider campus community, eg, academics, family members/guardians.
• Strong intercultural knowledge and understanding towards young adults.
• Adhere to confidentiality, sensitiveness and discretion when handling student problems.
• Adhere to the professional code of ethics under Malaysia Board of Counsellors.
• Able to use recognized counselling approach and counselling skills, including process and techniques.
• Possess the ability to relate and work well with clients on a variety of life issues and challenges.
• Conversant with computer/cloud-based software: Word, Excel, PowerPoint, Canva (or other designing platforms)
• Possesses a good command of English, Bahasa Malaysia, or one or more languages. A command of spoken and written Chinese is an added advantage.

COMPETENCIES (BEHAVIORAL)
• Patient, warm and empathetic
• Ability to work independently and manage their own caseload
• Self-motivated with good time management
• Diligent and conscientious with their work
• Confident, flexible team member, emotionally resilient, bold to face challenges