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Temporary Executive - Campus Central

Posted on:  10 Sept 2025
Job Req ID:  4784
Division:  Higher Education (HE)
Department:  Campus Central (40000346)

This is a temporary headcount till December 2025

 

JOB PURPOSE

 

The  Temporary Executive, Campus Central is responsible to provide excellent customer service through a wide range of student and academic administration services to students, parents, and staff of the University/College and is accountable to the Manager/Assistant Manager of Campus Central.

 

 

AREAS OF RESPONSIBILITIES

 

  • Assist the Manager/Assistant Manager of Campus Central in providing a broad range of quality student administrative services to students and staff, alumni and members of the public.

 

  • Manage student administration enquiries and provide timely and accurate responses via the Student Customer Relationship Management (SCRM) system, over the counters, online portal, emails and phone.

 

  • Undertake application and request processing and liaise with other areas of the institution, to support the delivery of excellent student services.

 

  • Support with timely updates of content on the Campus Central portal.

 

  • Carry out any other duties and responsibilities that may be assigned from time to time.

 

JOB SPECIFICATIONS

 

MINIMUM ACADEMIC / PROFESSIONAL QUALIFICATION

Degree in Business Administration, Psychology, Human Resource Management, or any related discipline.

 

RELATED EXPERIENCE

Fresh graduates or those with administrative working experience, preferably with a broad range of student services related functions in an educational institution.

 

 

COMPETENCIES (KNOWLEDGE, SKILLS & ABILITIES)

 

  • Good understanding and ability to create an uplifting customer service culture
  • Ability to work collaboratively in a team-based work environment.
  • Ability to communicate with customers, colleagues, business contacts in a courteous and professional manner
  • Creative, resourceful and customer focused
  • Possess a good command of English
  • Good communication, report writing and presentation skills
  • Good planning and coordinating skills
  • Ability to perform consistently under the pressure of deadlines
  • Knowledge of and skills in using computer software e.g. Microsoft software applications
  • Ability to work independently in a fast-paced and challenging environment

 

COMPETENCIES (BEHAVIOURAL)

  • Matured and self-motivated
  • Dynamic with initiative
  • Good team player
  • Professional appearance and good working attitude
  • Pro-active and results oriented with a drive to succeed and achieve goals
  • People oriented with warm and cheerful personalities
  • A strong sense of responsibility

 

The company reserves the right to amend or include additional details of your job description at any point in time in any form of communication.

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