JOB PURPOSE

To support the coordination of the operational aspects of accreditation processes, ensuring accurate documentation, compliance with requirements, and timely submission of accreditation applications.

KEY RESPONSIBILITIES

1. Accreditation Operations

• Coordinate preparation and submission of Taylor’s University’s Provisional Accreditation, Full Accreditation, Compliance Evaluations, Programme Change submissions, Programme Monitoring documentation; Professional Programme Accreditation submissions, and Taylor’s College Accreditation submissions.

2. Documentation & Quality Control

• Compile, format, and review accreditation documents.
• Ensure documents comply with required templates and formats.
• Maintain accreditation records and submission databases.

3. Coordination with Schools

• Work closely with School Liaison Officer.
• Follow up on missing information and supporting evidence.
• Provide guidance on documentation requirements.

4. Monitoring & Administrative Support

• Track deadlines and submission timelines.
• Support accreditation visits, meetings, and audit activities.
• Prepare progress updates and operational reports.

5. Any other tasks assigned by the Department superior(s) from time to time.

JOB SPECIFICATIONS

MINIMUM ACADEMIC / PROFESSIONAL QUALIFICATION

• Possess a minimum bachelor’s degree.
• At least 2 - 3 years' experience in academic administration.
• Proven track record in educational quality assurance, internal quality audit or a related field.
• Knowledge of MOHE, MQA or professional body's requirements is an advantage.

COMPETENCIES (TECHNICAL / FUNCTIONAL)

• Data, records, & report management
• Timeline tracking & process coordination
• Stakeholder communication & operational support
• Strong project coordination and stakeholder management skills.
• Excellent written and verbal communication skills in both Bahasa Malaysia and English.
• Proficiency in Microsoft Office applications and database management systems.
• Proficiency in data visualization and reporting tools (e.g., Power BI) to support data-driven monitoring, analysis, and decision-making.
• Establish contacts, maintain rapport and relationships with educational institutions, Government Agencies, professional bodies, relevant bodies, or associates at an acceptable level.

COMPETENCIES (BEHAVIORAL)

• Detail-oriented & highly organized
• Responsible & reliable
• Strong follow-through & initiative
• Ability to work under pressure & manage time effectively
• Team collaboration with positive work attitude