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Head of Programmes - CSR

Posted on:  15 Oct 2026
Job Req ID:  5785
Division:  Ancillary & Support Services (ANSS)
Department:  Corp Social Resp (40000465)

Taylor’s Education Group is a premier private education institution in Malaysia, recognized for its commitment to sustainability and social responsibility. The Manager for CSR Program is responsible for leading the implementation and continuous improvement of Taylor's Community's CSR and community impact programmes.

The role oversees CSR programme delivery, stakeholder engagement, team coordination, partnerships and reporting, ensuring initiatives are delivered effectively and aligned with Taylor's Community's strategic objectives.

Key Responsibilities: Programme Leadership, Strategy and Planning

•  Programme Leadership and Strategic Planning: Lead the development, implementation and evaluation of CSR and community programmes, with a particular focus on entrepreneurship initiatives, ensuring alignment with organisational priorities and CSR objectives. Develop strategies, concepts and promotional ideas to enhance programme impact and sustainability.

•  Team Leadership and Development: Provide strategic leadership to the Taylor’s Community external team by setting priorities, assigning responsibilities, coordinating resources and monitoring progress. Facilitate collaborative community planning, team building and the development of strategies to strengthen team effectiveness and programme delivery.

•  Project Management and Delivery: Oversee multiple projects simultaneously, ensuring effective planning, coordination, risk management, financial management, impact reporting and timely delivery within the agreed scope. Establish practical project management processes, including regular team check-ins and progress reviews, to ensure efficient execution and continuous improvement.

•  Stakeholder and Partnership Management: Build and maintain strong relationships with beneficiaries, partners, sponsors, consultants and internal stakeholders. Serve as the primary contact for assigned programmes and support the Head of Group Sustainability Office (GSO) in developing new initiatives from existing programmes and establishing strategic partnerships that facilitate collaboration across internal and external stakeholders.

•  Programme Expertise and Knowledge Leadership: Serve as the knowledge leader and subject matter expert on beneficiaries and entrepreneurship-related programmes, providing guidance and insights to support programme development, implementation and evaluation.

•  Other Duties: Undertake any other duties assigned by Group Sustainability Office management that are consistent with the responsibilities of the role.


Qualifications

Education and Experience:
•  Bachelor’s degree in Environmental Science, Sustainability, Business, Communications, or a related field.
•  7 years of experience in sustainability, CSR, community programs or a related field.

Skills and Competencies:
•  Basic understanding of ESG and CSR principles, with a strong willingness to learn.
•  Strong organizational and project management skills.
•  Effective communication and interpersonal skills to engage with diverse senior stakeholders.
•  Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).

Personal Attributes:
•  Passion for sustainability and community engagement.
•  Eagerness to contribute to meaningful environmental and social impact.
•  Detail-oriented and proactive in supporting team goals.

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