JOB SPECIFICATIONS

MINIMUM ACADEMIC / PROFESSIONAL QUALIFICATION

• Bachelor's Degree
• Able to operate Microsoft 365 Suite (OneDrive, Excel, Word, Powerpoint, etc.)
• Able to develop, maintain and governs scholarship related standard operating procedure.
• Able to perform administrative tasks such as scheduling appointments, interviews and conducting shortlisting processes.
• Advance Excel user (Pivot/Advance Functions).
• Knowledge in Salesforce
• Experience with data analysis & data management
• Basic knowledge of financial reporting is an advantage

RELATED EXPERIENCE

• Project management and stakeholder management experience is an advantage.
• Strong knowledge and experience in Scholarship Management is an advantage.

COMPETENCIES (KNOWLEDGE, SKILLS & ABILITIES)

• Excellent ability to plan, organise and schedule in an efficient, productive manner.
• Ability to quickly and proficiently understand and absorb new information.
• Strong attention to detail and time management.
• Strong work ethic – integrity, team spirited, open communication and good stakeholder management.
• Ability to persuade and influence others to pursue a course of action.
• Excellent proficiency in English and Mandarin (optional) is an added advantage.
• Strong at strategic thinking and analytical abilities to develop and generate relevant reports.
• Excellent in data management using Excel.
• Customer centric – able to provide solutions and improve processes to improve customer experience.
• CRM knowledge or willingness to learn in creating visual dashboards.
• Ability to think and communicate logically.
• A go-getter, able to work independently, work collaboratively across departments and fulfil requirements within dedicated timelines.

COMPETENCIES (Behavioural)

• Honesty/upholds integrity – Builds trust and maintains confidence.
• Ability to make use of data to communicate with key stakeholders for their decision making.
• Ability to remain calm under pressure.
• Open to constructive feedback and new ideas.
• Leverage peers, supervisors and cross functional team to establish an collaborative working relationship.
• Great people and communication skills.
• Willing to work overtime/on weekends during peak period.
• Roles are generally fluid and there are requirements to perform tasks outside of job scope, candidates should be comfortable with working in different performative capacities.