JOB PURPOSE

In this role, you will work closely with colleagues across the organisation, and people managers to support day-to-day people processes, workforce coordination, and change activities. You will play a key role in ensuring smooth execution, clear communication, and accurate documentation across P&C initiatives, while building strong foundations in business partnering and people operations.

This role is well-suited for someone early in their HR career who is eager to develop broad exposure to workforce planning, employee experience, and organisational change in a structured and supportive environment.

RESPONSIBILITIES

Business Partnering  

• Support People Business Partners in delivering initiatives across academic and corporate units.
• Support organisational change initiatives by coordinating logistics such as impact lists, role mapping, communications drafts, and system updates.
• Assist in preparing employee communications and briefing materials related to people changes.
• Ensure timely coordination with relevant stakeholders (HR Ops, Payroll, Systems, Legal) during change implementation.
• Act as a point of contact for managers and employees on basic HR process queries, escalating where needed.

Employee Listening 

• Assist in administering engagement surveys, pulse checks, and feedback exercises.
• Support data collection, basic analysis, and preparation of summary reports.
• Help track follow-up actions arising from employee feedback initiatives.and implement listening strategies such as engagement surveys, pulse checks, and targeted interviews/focus groups.
• Translate employee feedback into actionable insights and work with business leaders to drive improvements in the employee lifecycle.
• Monitor key trends and report on engagement and employee experience metrics.

Manpower Budget Planning & Ownership 

• Coordinate the annual and rolling manpower planning process in collaboration with Finance and leadership teams.
• Monitor actual vs. budgeted headcount, hiring trends, and organisational cost structures.
• Ensure all resourcing decisions and restructuring plans are aligned with budgetary parameters.

KEY PROJECT DELIVERABLES 

• Successful execution of planned activities related to change initiatives
• Manpower plan and budget finalized and tracked with variance analysis
• Change management and communication support across impacted units
• Accurate, compliant documentation and system updates related any form of organizational change initiatives

MINIMUM ACADEMIC/PROFESSIONAL QUALIFICATION 

• Bachelor’s degree in any field
• 2-5 years of HR experience, including expertise in areas like talent, rewards, or org design, with exposure to business partnering
• Strong understanding of organisational design, change management, and manpower budgeting
• Familiarity with HR systems (SAP, SuccessFactors preferred) and use of data to inform decisions
• Experience working with matrix or cross-functional teams
• Ideal but not required: Experience in higher education or multi-entity environments, or consulting background either in HR consulting or change management

RELATED EXPERIENCE

•  Experience supporting HR business partnering activities, including employee relations, workforce coordination, and organisational change initiatives
•  Exposure to manpower planning, budgeting, and headcount tracking in collaboration with finance and business leaders
• Involvement in employee engagement initiatives such as surveys, pulse checks, and feedback analysis
• Experience preparing HR documentation, communications, and coordinating with cross-functional teams (HR Ops, Payroll, Legal)
• Familiarity with HR systems (e.g., SAP, SuccessFactors) and handling employee data for reporting and decision-making

COMPETENCIES (KNOWLEDGE, SKILLS & ABILITIES)

• Strong understanding of HR fundamentals, including organisational design, change management, and employee lifecycle
• Analytical skills with the ability to interpret data and generate actionable insights
• Effective communication and stakeholder management skills across multiple levels
• High attention to detail with strong organisational and documentation abilities
• Ability to manage multiple tasks, coordinate projects, and meet deadlines in a fast-paced environment
• Proactive, adaptable, and eager to learn with a collaborative mindset
• Basic problem-solving skills with the ability to escalate issues appropriately