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Head of School - Diploma Studies

Posted on:  20-Jul-2022
Job Req ID:  1539
Division:  Higher Education (HE)
Department:  School of Pre-University Studies (40000703)



The Head of School is responsible for the leadership and management of School of Diploma Studies in fulfilment of the College’s vision, mission and goals. He/she will provide academic leadership to the school academic team in the development and establishment of a strong school identity with clear academic direction. The Head of School supports the College’s strategic plan to foster a culture of teaching and learning excellence, and enhance the faculty profile of the School. He/she is to ensure strong academic and financial performance in achieving effective management for the School.


The position reports to the Campus Director and he/she will supervise the Programme Directors and Programme Coordinators within the School and lead the school academic team according to the management plan. As a leader of the School, he/she holds responsibility in ensuring the provision of high standard and quality of teaching and learning by the school academic team that satisfies the expectations of various parties such as students, senior management, accreditation agency, external examination boards and professional bodies. He/she is to enhance the linkages with other institutions of higher education, industry partners, professional and community in order to create potential partnership and collaboration opportunities for the College.


The Head of School also plays the important role as the representation of the School within the College and other key Committees for the college. He/she is to ensure that the School Board of Studies is well informed of the operating environment and priorities of the College and the School for effective advice and support of the school management. The Head of School is also a member of the School Board which comprises the Programme Directors, Programme Coordinators and Programme Office Manager. The Head of School will work closely with all members of the School Board to ensure the development and execution of strategy.




  • Ensure sustainable growth of the School in an increasingly competitive environment
  • Adapt rapidly to the changing context of the School and leverage new strategic opportunities
  • Attract, develop and retain leading scholars and outstanding educators
  • Foster high quality student and staff engagement in the teaching programmes of the School
  • Increase the level of industry engagement in the teaching programmes of the School




Academic Leadership

 Provide leadership in all aspects of its academic operations in ensuring that the School:

  • develops and maintains a strong identity and a clear academic direction
  • meets expectation of students, accreditation agency, external examination boards and other institutions of higher learning on the programme content and quality, and are well regarded by academic peers
  • is respected by the profession, both nationally and internationally
  • leads the academic programmes and encourages a culture of teaching and learning excellence in the School
  • develops and maintains a national and international perspective through the School’s curriculum and marketing activities



Manage and develop the School in accordance with the College’s priorities, procedures and policies. In particular:

  • Articulate, contribute to, and drive the strategic development of the School in alignment with College strategies
  • Manage, market, develop, and evaluate the School’s programmes and courses
  • Manage and report on the processes of student assessment and annual review of student progress
  • Lead and manage the School’s annual review and planning processes
  • Evaluate the financial implications of business decisions related to current and future opportunities
  • Prepare and manage the School’s budget, including all revenue streams and development funds
  • Oversee the development and maintenance of a staffing profile to meet the School’s strategic direction and future development
  • Manage the School’s staff, including workload, performance management and development, and staff appointment processes
  • Plan, review and manage physical resources, such as specialised teaching equipment, and space allocations for teaching and non-teaching activities
  • Implement and monitor relevant College policies.


Other Responsibilities

  • Ensure the continued growth of the School through developing and supporting appropriate strategies for international activities, community engagement and enrolments.
  • Provide strong representation for the School both internally and externally, develop and manage strategic partnerships, and collaborate with other educational institutions, external communities, professional associations and stakeholders.
  • Contribute to the leadership and management of the School and College.




The workload allocation of a Head of School will take account of the time to discharge these duties effectively while maintaining an active and effective scholar profile. A Head of School will ideally maintain certain minimum workload on teaching negotiated with the Campus Director.


The Head of School will formally meet the Campus Director for an annual performance review and to agree on performance targets for the coming year.  In addition to this formal meeting, it is expected that there will be regular and more informal performance conversations throughout the year.




To contribute to a successful and enterprising culture in the School, the Head of School is expected to demonstrate the following key behavioural attributes:

  • Is trusted, authentic and self-aware – establishes credibility, is honest, reliable, accountable, and responsive
  • Takes the initiative and delivers results – by seizing opportunities and being outcome and customer focused
  • Provides solutions – through logical, creative and innovative thinking and timely, transparent and consultative decision-making
  • Communicates with impact – displays clarity, diplomacy, persuasiveness and sensitivity
  • Leads and works well with others - displays conviction and resilience, working collaboratively, motivating others and mobilising influence.





  1. A masters and an international academic profile in the discipline and equivalent professional leadership experience.
  2. Highly developed people management skills with a strong team focus and exceptional leadership to act as a unifying focus for a diverse team and provide a culture of teaching and learning excellence to achieve strategic outcomes.
  3. Demonstrated ability to lead and mentor others to engage with external examination boards, government and other institutions of higher learning and have an impact on policy and practice.
  1. The ability to think and act strategically including the ability to plan and to deliver continuous improvement of programmes and courses; to deploy human, financial and other resources effectively; and to manage a broad range of educational and administrative processes.
  2. Demonstrated management experience and commercial business skills including financial knowledge necessary to undertake feasibility assessments of program costing and profitability.
  3. Demonstrated high level of oral, written and interpersonal skills in order to work effectively with staff, industry partners, employers and other allied organisations.
  4. Demonstrated capacity to establish and maintain a network of contacts and collaborative activities relevant to the School’s programmes, both nationally and internationally.
  5. The skills to represent the School’s interests in the College and the wider community.



  1. Evidence of a commercially oriented and entrepreneurial approach to opportunities arising in the academic or commercial environments.
  2. Demonstrated liaison skills and contacts with industry, government and other tertiary institutions.
  3. Experienced in managing pre-university programmes.

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