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08-Apr-2021

Education Counsellor - Student Recruitment & Experience (PG)

Taylor's University Sdn Bhd

JOB PURPOSE

The Education Counsellor, SRE-PG is responsible for his/her achievement for individual & team sales targets, which supports Taylor’s University and Taylor’s College sales targets, by supporting the department Sales Pipeline (Lead, Contact, Appointment, Visit, Enrolment and Registration) for Postgraduate & MICPA Programmes.

 

KEY RESULT AREAS / RESPONSIBILITIES

  • Support all sales departments in achieving their National, Regional and Segment Sales Target and Growth by annual and cycle. Target includes student registration for Postgraduates & MICPA programmes.
  • Execute corporate management and relationship with new and existing clients (Government / Corporate Entities) and provide on-going support to ensure the development of client relationships for MICPA programme.
  • Provide comprehensive advice, guidance, and information, such as admissions requirements, tuition fees, scholarship and accommodation to prospective and existing students and parents of Taylor’s Higher Education.
  • Follow up with prospective students and parents for sales conversion via various channels for Postgraduates & MICPA programmes.
  • Support enrolment-related events and activities which include Open Days, Enrolment Days and other events organized to attract prospective students.
  • Accountable for managing own performance in achieving team and individual sales leads generation target from Government / Corporate Entities, and other feeder channels assigned.
  • Improve brand equity and top of mind through targeted advertising, promotions and nurturing at Government / Corporate Entities, and other feeder channels assigned.
  • Ensure timely responses to all enrolment-related requests by prospective students and parents.
  • Assist in keeping track of students’ academic results to ensure students meet sponsors requirements for MICPA.
  • Assist in keeping track sponsored students’ personal file for MICPA programme
  • Perform outbound and inbound sales engagement while improving individual pipeline conversion, efficiency and productivity.

 

MINIMUM ACADEMIC/PROFESSIONAL QUALIFICATION

Degree in Business Management / Marketing / International Business or other management-related discipline.

 

RELATED EXPERIENCE

  • At least one (1) year of working experience in education environment is preferred.
  • Experience and network with Government / Corporate Entities would be an added advantage.
  • Fresh Graduate is encouraged to apply.

 

COMPETENCIES (KNOWLEDGE, SKILLS & ABILITIES)

  • Knowledge of and skills in using computer software e.g. Microsoft software applications
  • Ability to positively and effectively interact and communicate well with customers, colleagues, business contacts in a courteous and professional manner
  • Good command of English and Bahasa Malaysia, both written and spoken
  • Excellent communication, interpersonal, planning and organisational abilities
  • Ability to work on own initiative
  • Ability to network and exploit opportunities
  • Knowledge of marketing strategies, processes and available resources

 

COMPETENCIES (BEHAVIOURAL)

  • Good team player
  • Hardworking, committed and reliable
  • Has good working attitude
  • People oriented with warm and cheerful personality
  • Willing to work beyond normal working hours

 

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