JOB TITLE: GENERAL MANAGER 

Links to: Chief Operating Officer

Direct Reports: Finance, People & Culture (HR), ICT, Compliance, Facilities

WHO ARE WE?

Nexus is an empowering, learning-focused community. We strive to create an honest, open and innovative community with our learners, parents and peers. We believe that we have something unique and special here, we are proud to be different in the way we work; and how we teach and learn.

WHO ARE WE LOOKING FOR?

At Nexus, we do things differently.  Each member of staff is valued and recognised as a unique individual collaborating as part of a supportive community, to elevate one another with innovative ideas. Our strategies emerge from the collective positive mindsets of our colleagues.  You will experience high levels of ownership and empowerment in your role. 

JOB DESCRIPTION

The General Manager is responsible for leading the operations team to provide smooth, efficient, and effective support for the school. This role involves providing strategic leadership in formulating and executing programmes as part of the overall strategic direction of the school, while managing internal operations to maintain business growth.

KEY RESPONSIBILITIES

Finance & Purchasing

• Responsible for financial management to ensure the school operates in accordance with Accounting Principles.

• Support the Finance Manager in the smooth running of all purchasing functions.

• Lead annual budget preparation with the Senior Leadership Team (SLT) and present the final budget to the Board of Directors (BOD).

• Monitor budget vs. actual spend and highlight issues to management to drive efficiency.

• Implement internal controls to protect and safeguard company assets.

People & Culture (Human Resources)

• Responsible for long-term planning of HR requirements, staffing, and costing.

• Translate strategic and tactical business plans by identifying and researching human resources issues.

• Participate in the design of organizational structures and staffing to accomplish school goals.

• Forecast HR budgets regarding headcount, payroll, and related costs.

• Ensure all government and Head Office guidelines are strictly adhered to.

 
ICT Systems & Processes

• Ensure that all business systems and processes are fit for purpose and running efficiently.

• Develop an environment with systems that enable and encourage operational efficiency.

• Actively identify and implement improvements to internal functions.

Accreditation & Compliance

• Lead the development of operations policies to ensure compliance with all accreditation or statutory requirements.

• Collaborate with Heads of School to oversee the development and administration of accreditation and program review processes.

• Represent the school to various governmental agencies and external accreditation bodies. 

Facilities & Risk Management

• Oversee the Facilities and Health & Safety Manager to provide prompt maintenance and M&E services.

• Manage the budget for cyclical maintenance of building fabric and equipment.

• Manage new and future infrastructure projects.

• Implement and review policies for Health and Safety, Security, and Environmental risk. 

Outsourced Services

• Oversee and review integrated management services to ensure professional standards are met for:

  • Food and Beverage

  • Security

  • Transport

  • Cleaning and Landscaping
    
    

QUALIFICATIONS AND SKILLS

• Education: Relevant degree/Master’s in Business Management, Finance, ICT, or Computer Science.

• Experience: At least 15 years in management with 5 years in a Senior Management role.

• Industry: Experience in an international school or educational institution is preferred.

• Technical: High proficiency in MS Office (Excel, Word, PowerPoint) or Google Workspace is a must.

• Analytical: Exceptional skills in analyzing data and statistics for trends using Excel or Google Sheets.

BEHAVIORAL COMPETENCIES

• Think and work strategically with the SLT and Head Office.

• Lead, motivate, and engage with colleagues to establish a supportive community.

• Communicate effectively orally and in writing while influencing others positively.

• Listen actively and maintain good relationships with colleagues, learners, and parents.

• Strong communication and interpersonal skills to act as the connector between local administration staff and expatriate academic staff.

Nexus International School (Singapore) is committed to the safety and wellbeing of our children and families. Nexus endorses the Convention on the Rights of the Child, which Singapore ratified on 11 December 2008, and establishes a clear policy and guidelines to protect our learners from maltreatment by any person or persons who come in contact with them in any environment.

Nexus International School (Singapore) is an equal opportunity employer. We respect and seek to empower each individual and value the diverse cultures, perspectives, skills and experiences within our school.

Whilst every effort has been made to explain the main duties and responsibilities, the role may be revised from time to time.